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1. When will I get my order?

Waiting for your loved products is difficult, however we send our orders by our third party logistics partners. Anything in stock, will be shipped the next day. Orders placed during weekend will be shipped on Monday, unless there is a holiday.  Domestic packages will be delivered within 3 to 5 business days while international packages will take 7 to 10 business days.

2. What are the delivery charges?

We offer free shipping for all domestic orders above INR.5,000/- Orders that do not qualify for free shipping will be charge Rs.100/- as base charge. INTERNATIONAL SHIPPING CHARGES – Kindly refer to the charges mentioned in the shipping tab.

3. What are the return and exchange policies?

At Insha Creations NX, we are pleased to offer exchange for your purchase that is unworn , unused, unwashed, unaltered , undamaged and retaining the original tags, within 15 days from the date of delivery, for any defect or for a different size only. You have to self-ship the received products to us and once it’s qualifies our QC we shall dispatch your replacement order. One of our customer care team members will be happy to assist you through this process. You can contact them email and phone number.

4. Which countries do you sell your products to?

We sell our products worldwide.

5. What are the tax policies for International customers?

For International Customers- most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient , you are liable for all import duties, customs and local sales taxes levied by the country  you are in, payment of these at the time of delivery is necessary to release your order form customs on arrival.


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